The Journey

From Clinical Precision to Strategic Vision.

"I believe that knowledge is a priceless asset. My goal is to build capacity and deliver learner-centered education that creates real-world impact."

A Leader with Two Decades of Impact

Dr. Heba Abdalla is not just a trainer; she is a practitioner with **23 years of on-the-ground experience**. Starting her career as a clinical pharmacist, she understood early on that patient safety and operational excellence are two sides of the same coin.

This realization led to a pivotal shift into **Quality Management** and **Health Governance**. Today, as the Training & Development Manager at Alsheikh Zayed Specialized Hospital, she oversees the capacity building of hundreds of healthcare professionals.

2024

Master in Hospital Management Logistics

Arab Academy for Science, Technology & Maritime Transport

2022

Health Governance Diploma

Alexandria University

2016

Certified Manager of Quality (CMQ/OE)

American Society for Quality (ASQ)

2013

Certified Professional in Healthcare Quality (CPHQ)

National Association for Healthcare Quality

2001

B.Sc. Pharmaceutical Science

Mansoura University

Team STEPPS

Master Trainer (2018)

Lean Expert

Management Cert (2023)

TOT

Certified Trainer

Ready to Transform Your Organization?

Dr. Heba combines her deep academic background with practical, modern strategies to help you achieve excellence. Whether you need certification training or corporate governance consulting, the journey starts here.